Sony has announced that on its release day on November 12, all PlayStation 5 sales will be done through online retailers only. They decided to conduct PS5 launch sales exclusively online because of the COVID-19 pandemic and asked people not to camp outside of stores. If you have pre-ordered for pick-up at a local retailer though, you should still be able to do it at the designated appointment time and under each store’s safety protocols. Quoting Sony Interactive Entertainment content communication Sid Shuman on the PlayStation Blog:

The PS5 will launch first for the United States, Japan, Canada, Mexico, Australia, New Zealand, and South Korea on November 12. Meanwhile, other regions including Europe, the Middle East, South America, other parts of Asia, and South Africa will be getting their shares a few days later on November 19.